— PRIVACY POLICY —

1. Introduction

PM BAROSANI respects your privacy and is committed to protecting personal data in compliance with the Information Technology Act, 2000 and applicable Indian data protection laws.

This Privacy Policy explains how we collect, use, process, store, and protect information.


2. Information We Collect

We may collect:

A. User Information

  • Name
  • Mobile number
  • Email address
  • Business details
  • Consent records

B. Device Information

  • IP address
  • Browser type
  • Device identifiers
  • Log data

C. Cookies & Tracking

  • Session cookies
  • Analytics cookies

D. Message Data

  • Message metadata
  • Delivery reports
  • Template IDs
  • Interaction timestamps

We do not access private WhatsApp message content beyond what is required for API transmission.


3. Purpose of Data Collection

We collect data to:

  • Provide messaging services
  • Verify opt-in consent
  • Improve system performance
  • Comply with legal obligations
  • Prevent fraud

4. Consent for WhatsApp & RCS Data Processing

Users confirm they have:

  • Obtained explicit opt-in consent from message recipients.
  • Informed recipients about data usage.
  • Provided opt-out mechanisms.

PM BAROSANI processes data strictly per Meta and telecom operator requirements.


5. Legal Basis for Processing

We process data under:

  • Contractual necessity
  • Legal compliance
  • Legitimate business interest
  • User consent

6. How We Use Collected Data

We use information to:

  • Transmit business messages
  • Monitor delivery performance
  • Provide customer support
  • Improve service efficiency
  • Maintain regulatory compliance

We do not sell personal data.


7. Data Retention & Deletion

Data is retained:

  • For as long as required to provide Services.
  • As mandated by Indian law.
  • For dispute resolution purposes.

Users may request deletion subject to legal obligations.


8. Data Sharing with Third Parties

We may share necessary data with:

  • Meta Platforms Inc. (WhatsApp API)
  • Google (RCS infrastructure)
  • Telecom operators
  • Government authorities (if legally required)

All partners are expected to follow data protection standards.


9. Security Measures & Encryption

PM BAROSANI implements:

  • Secure server infrastructure
  • Access controls
  • Encryption protocols
  • Role-based access restrictions

However, no system is 100% secure.


10. Cookies & Tracking Technologies

Cookies are used for:

  • Session management
  • Analytics
  • Performance monitoring

Users may disable cookies via browser settings.


11. Data Transfer & Storage (India-Based)

Primary data storage is within India.

If cross-border processing occurs (e.g., via Meta servers), it complies with applicable regulations.


12. User Rights

Users may:

  • Request access to data.
  • Request correction of inaccuracies.
  • Request deletion where permissible.
  • Withdraw consent (subject to service limitations).

Requests may be sent to girish.barosani@yahoo.com.


13. Policy for Children

Services are not intended for individuals under 18.

We do not knowingly collect data from minors.


14. Updates to Privacy Policy

This Policy may be updated periodically.

Continued use of Services indicates acceptance of revisions.


15. Governing Law (India)

This Privacy Policy is governed by:

  • Information Technology Act, 2000
  • Applicable Indian data protection laws
  • Jurisdiction: Nashik, Maharashtra

16. Contact Information

PM BAROSANI
Shop No 1464 A&B, M/s PM Barosan
GP Milkat No 349B & C, Niphad
Shivaji Chowk, Nashik – 422303
Contact: 9370955088
Email: girish.barosani@yahoo.com